Trauma
Useful helplines and websites
The Mix
Offers support to anyone under 25 about anything that’s troubling them.
Email support available via their online contact form.
Free 1-2-1 webchat service available.
Free short-term counselling service available.
Opening times:
4pm - 11pm, seven days a week
Childline
If you’re under 19 you can confidentially call, chat online or email about any problem big or small.
Sign up for a free Childline locker (real name or email address not needed) to use their free 1-2-1 counsellor chat and email support service.
Can provide a BSL interpreter if you are deaf or hearing-impaired.
Hosts online message boards where you can share your experiences, have fun and get support from other young people in similar situations.
Opening times:
9am - midnight, 365 days a year
YoungMinds Textline
Text YM to 85258
Provides free, 24/7 text support for young people across the UK experiencing a mental health crisis.
All texts are answered by trained volunteers, with support from experienced clinical supervisors.
Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.
Texts can be anonymous, but if the volunteer believes you are at immediate risk of harm, they may share your details with people who can provide support.
Opening times:24/7
Samaritans
Whatever you're going through, you can contact the Samaritans for support.
Opening times:
24/7
CALM (Campaign Against Living Miserably)
Provides support to anyone in the UK who is feeling down and needs to talk or find information.
Free webchat service available.
Information about the helpline and how it works available here.
Opening times:
5pm - midnight, 365 days a year