Contacting Us
We would always recommend checking our website before calling RBA. Most of the answers to questions received by phone can be found on here.
The primary contact for parents is the Form Tutor.
You can contact a teacher by emailing RBA-enquiries@bestacademies.org.uk
The Administration team will forward your correspondence to the relevant party and you should expect to have a reply within 2 working days. For urgent issues, please ensure this is made clear. Safeguarding and matters concerning child protection, please contact the school reception directly on 01462 628800
List of Contacts - Who to call / email
|
CONCERN |
CONTACT |
DETAILS |
|---|---|---|
|
Absence (notify by 9am) |
School Absence Line |
01462 628800 Option 1 |
| Admissions (Y4 or in year) | School Admissions Team | Contact Admissions Team via email |
|
Lost Bus pass |
School Reception |
Contact School Reception via email |
|
Buses |
School Reception |
Contact School Reception via email |
| Careers Information | Careers Lead | Contact School Reception via email |
|
Medicines |
Medical room |
Medical Reception 01462 628800 Option 4 |
|
Homework |
Form tutor |
Via child’s diary or via email |
|
Lost property inc PE Kit |
School Reception |
Contact School Reception via email |
|
Ingredients for cooking |
Food Teacher |
Homework diary or via email |
|
Leave of absence forms |
School Reception |
Forms available from school reception |
| Pupil Well-Being | Well-Being Team | Contact the Well-Being Team via email |
|
School policy enquiry |
Head of Year |
Check Website |
|
School lunches |
Catering Manager |
01462 628800 Option 2 (Kitchen) |
|
Lunch payments |
Finance Office |
01462 628800 Option 3 (Finance) |
|
Free school meals |
School Reception |
Contact School Reception via email |
|
Payment for residential trips |
Finance Office |
01462 628800 Option 3 (Finance) |
|
Music clubs |
Head of Music |
Contact the school via email |
|
Peripatetic music lessons |
Head of Music |
Contact the school via email |
|
Sports fixtures |
PE staff |
Contact the school via email |
|
Parentmail/Letters home |
School Reception |
Contact School Reception via email |
| MCAS | School Reception | Contact School Reception via email |
| Governance | Clerk | Contact the Clerk via email |
| Governors | Chair of Governors | Contact the Chair via the clerk by email |
|
Grievance |
Principal/SLT |
Letter or email to the Principal's PA |