Contacting Us
We would always recommend checking this page first before calling RBA. Most of the answers to questions received by phone can be found on our website. (Our Key Staff can be found by clicking here)
The primary contact for parents is the Form Tutor. Please address your email FAO "Form Tutor's Name" or "Form Class" via RBA-enquiries@bestacademies.org.uk
The Administration team will forward your correspondence to the relevant party and you should expect to have a reply within 2 working days. For Urgent issues, please ensure this is made clear. Safeguarding and matters concerning child protection, please contact the school reception directly on 01462 628800 Option 5
List of Contacts - Who to call/email
|
CONCERN |
CONTACT |
DETAILS |
|---|---|---|
|
Absence (notify by 9.30am) |
School Absence Line |
01462 628800 Option 1 |
|
Lost bus pass |
School Reception |
Contact School Reception via email |
|
Buses |
Pastoral support Office |
Contact School Reception via email |
|
Medicines |
Medical room |
Medical Reception 01462 628800 Option 4 |
|
Homework |
Form tutor |
Via child’s diary or via email |
|
Lost property inc PE |
School Reception |
Contact School Reception via email |
|
Ingredients for cooking |
Food Teacher |
Homework diary via email |
|
Leave of absence forms |
School Reception |
Forms available from school reception |
|
School policy enquiry |
Head of Year |
Check Website |
|
School lunches |
Catering Manager |
01462 628800 Option 2 (Kitchen) |
|
Lunch payments |
Finance Office |
01462 628800 Option 3 (Finance ) |
|
Free school meals |
School Reception |
Contact School Reception via email |
|
Payment for residential trips |
Finance Office |
01462 628800 Option 3 (Finance ) |
|
Music clubs |
Head of Music |
via email |
|
Peripatetic music lessons |
Head of Music |
via email |
|
Sports fixtures |
PE staff |
via email |
|
Parentmail/Letters home |
School Reception |
Contact School Reception via email |
|
SIMs App |
SIMS Help Email |
Sims Help Email |
|
Grievance |
Principal |
Letter or email to the Principal's PA |