Contacting Us
We would always recommend checking this page first before calling RBA. Most of the answers to questions received by phone can be found on our website.
The primary contact for parents is the Form Tutor. Please address your email FAO "Form Tutor's Name" or "Form Class" via RBA-enquiries@bestacademies.org.uk
The Administration team will forward your correspondence to the relevant party and you should expect to have a reply within 2 working days. For Urgent issues, please ensure this is made clear. Safeguarding and matters concerning child protection, please contact the school reception directly on 01462 628800 Option 5
Covid Related Issues
We have a dedicate email address for all Covid related updates:
RBA-CovidUpdate@bestacademies.org.uk
Please use this address is you are:
- Updating us on a Covid Test result
- Updating us if your GP has advised your family to shield
- Updating us on general wellbeing of your child related to Covid 19
List of Contacts - Who to call/email
|
CONCERN |
CONTACT |
DETAILS |
|---|---|---|
|
Absence (notify by 9.30am) |
School Absence Line |
01462 628800 Option 1 |
| Admissions (Y4 or in year) | School Admissions Team | Contact Admissions Team via email |
|
(Lost) Bus pass |
School Reception |
Contact School Reception via email |
|
Buses |
Pastoral support Office |
Contact School Reception via email |
| Careers Information | Careers Lead | Miss Wrigglesworth via email |
|
Medicines |
Medical room |
Medical Reception 01462 628800 Option 4 |
|
Homework |
Form tutor |
Via child’s diary or via email |
|
Lost property inc PE |
School Reception |
Contact School Reception via email |
|
Ingredients for cooking |
Food Teacher |
Homework diary via email |
|
Leave of absence forms |
School Reception |
Forms available from school reception |
|
School policy enquiry |
Head of Year |
Check Website |
|
School lunches |
Catering Manager |
01462 628800 Option 2 (Kitchen) |
|
Lunch payments |
Finance Office |
01462 628800 Option 3 (Finance ) |
|
Free school meals |
School Reception |
Contact School Reception via email |
|
Payment for residential trips |
Finance Office |
01462 628800 Option 3 (Finance ) |
|
Music clubs |
Head of Music |
via email |
|
Peripatetic music lessons |
Head of Music |
via email |
|
Sports fixtures |
PE staff |
via email |
|
Parentmail/Letters home |
School Reception |
Contact School Reception via email |
|
SIMs App |
SIMS Help Email |
Sims Help Email |
| Governance | Clerk | Email the Clerk here |
| Chair of Governors | Email the Chair via the clerk here | |
|
Grievance |
Principal/SLT |
Letter or email to the Principal's PA |